Refund Policy

This Refund Policy is part of the Terms & Conditions of Sale for Grammar Radar ("Software") through Freemius management service. Freemius, Inc. ("Freemius", "we", "us" and "our") acts as the merchant of record for all payment processing.

For the complete Terms & Conditions, please refer to our Terms & Conditions page.

Refunds

Vendor offers refunds according to its applicable laws.

Your submitted order is only an offer, and is subject to our acceptance of it ("Acceptance"). Acceptance only occurs at such time that we have done both of the following:

• as applicable (depending on the type of software), provided You with license key(s); and
• unless the order is for an Trial, received full payment (as confirmed by us or our payment service provider) of the purchase price of your order through settlement of funds via your provided credit card or other payment method.

We may, without liability, reject Your order, or otherwise cancel Your order at any time and for any lawful reason prior to Acceptance (for example if we are unable to process or fulfill the order), and in such cases we will refund Your payment. Prior to Acceptance, an automatic e-mail acknowledgement of your order may be generated (but such acknowledgement does not constitute Acceptance of your order). FOLLOWING ACCEPTANCE, AN ORDER IS FINAL, NON-CANCELABLE, AND ORDER PAYMENTS ARE NON-REFUNDABLE, EXCEPT AS SPECIFIED IN THE FOLLOWING REFUND POLICY ("Vendor Refund Policy"), which is hereby incorporated into, and made a part of, this Agreement by reference:

If, during the first fourteen (14) days following the purchase date, You experience a defect that makes the Software's material functions unusable, and following Your cooperation with our support team we are unable to resolve it, then following Your request we will issue a full refund of the Purchase price or provide you with replacement, non-defective software. For clarity, any defect or lack of use arising from a conflict or incompatibility with a third party software or services, is not covered by this policy, and nor are missing Software features.

For the avoidance of doubt, the following do not constitute a Purchase that would entitle you to another refund right:

• upgrading an existing Purchase – whether you are upgrading within the same plan (for example, purchasing additional license activations), upgrading from one plan to another plan (for example, from a 'Starter' account to a 'Professional' account), or upgrading to a different billing cycle (for example, from 'monthly' to 'annual'); or
• purchasing a new additional license under a plan.

Notwithstanding the above, if You are purchasing a bundled offering that includes multiple services, software products, or a combination thereof (a "Bundled Offering"), then the Purchase plan terms and refund policy that specifically govern that Bundled Offering as a whole (the "Bundled Offering Terms") shall apply instead of the above-mentioned Vendor Refund Policy, as well as to the extent of any other conflict or inconsistency with a provision of this Agreement.

Moreover, if you received a trial service, for the purposes of determining Refund eligibility under a Trial, the period stated in the applicable Vendor Refund Policy shall be deemed to begin on the first day of the Trial Period.

Purchases that would not entitle for a refund include the following: (i) upgrading an existing purchase such as buying more credits, upgrading from one plan to another, changing billing cycle; (ii) purchasing a new package under a plan.

Subscriptions & Automatic Renewals

Unless you purchased a 'lifetime' access, the Software's license is sold as automatically recurring subscriptions that renew each month or year (depending on the subscription's billing cycle) on the anniversary of the purchase date.

All subscriptions automatically renew at the end of the license term unless you cancel the subscription prior to the automatic renewal date.

We cannot grant refunds on renewal payments or on certain other purchases and upgrades.

For annual subscriptions, we will attempt to send you a renewal reminder email 30 days prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.

Our failure to send a notice or your failure to receive one shall not be a breach of this agreement.

If a payment request for a subscription renewal fails, the system will attempt to process the payment up to 3 more times according to our dunning mechanism schedule. We may cancel subscriptions upon failure, or attempt several times to rebill the card.

If you subscribe to the monthly or annual plans, and your license expires due to a failed renewal, subscription or license cancellation, the paid features & functionality of the Software will be disabled.

Free Trials

If you subscribe for a trial with a payment method and cancel the trial before the first payment was processed, the paid features and functionality of the Software will be disabled.

If you subscribe for a trial without a payment method and the trial expires, the paid features and functionality of the Software will be disabled.

If you subscribe for a trial with a payment method, we will attempt to send you an email reminder two days before the trial expiration, giving you enough time to cancel the trial. Our failure to send a notice or your failure to receive one shall not be a breach of this agreement.

If you subscribe for a trial without a payment method, We will attempt to send you an email reminder 2 days before the trial expiration, giving you the option to purchase a plan.

In the case of any paid trials: if (per the instructions in the reminder email) you fail to cancel the trial prior to its expiration, the trial shall convert to a paid subscription, and you will be charged the fees for the initial purchase term.

Chargebacks and Failure to Pay

Should any chargeback or failure to pay occur, we may suspend the services until the payment is resolved, and collect the sums owed and damage caused to us due to such chargeback or failure to pay.

Taxes

In some cases, taxes such as sales tax or value added tax shall be required. In such an event, they will be added to the price paid and collected by us. In the event that you are exempt from sales tax or eligible for a sales tax refund, please contact us directly immediately, and no later than 14 days from purchase, so we can assist with that.

Support

It is up to Vendor to provide you with Support to Software.

You can contact the Vendor's support via enloint@gmail.com.

Jurisdiction

Notwithstanding any other provision in this Refund Policy, any disputes arising from or related to this Refund Policy shall be subject to the exclusive jurisdiction of the Seoul District Court, Republic of Korea.

Language

This Refund Policy is provided in English. The English version of this Refund Policy shall be the original and authoritative version. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.